Dear WEEXers,
Q: Why is the current price different from the best bid (Buy 1) and best ask (Sell 1)?
A: This situation often occurs when there is insufficient trading activity, leading to no actual trades being executed at the current price. In such cases, buyers and sellers may only be adjusting their bid (Buy 1) and ask (Sell 1) orders without completing transactions, causing the discrepancy. You simply need to wait 5-10 seconds, and once a trade occurs at the current price, it will update in real-time.
Q: Is there a limit on the maximum position size?
A: WEEX does have a maximum position limit. For individual trades, the upper limit is set at 50,000 conts. Please note that the limits may vary depending on the different tokens.
Q: What is the risk control policy? Does it restrict high-frequency trading?
A: Currently, the platform does not impose many restrictions on order transactions. However, for the safety of user accounts, it is recommended to trade as normal. Frequent or abnormal behaviors, such as excessive high-frequency trading or rapid order placement, should be avoided. You can find more details in the futures trading rules, specifically in point 4, at the following link.
https://weexsupport.zendesk.com/hc/en-us/articles/4417379529241
Q:How is the percentage of price change (rise or fall) calculated?
A: The percentage of price change on WEEX is calculated by comparing the current price with the price from 8 hours ago.
Q: Which time periods can be seen in the time-sharing chart of the Candlestick (K-line) chart?
A: The K-line chart provides time frames of 1 minute, 5 minutes, 15 minutes, 30 minutes, 1 hour, 4 hours, 1 day, and 1 week. You can select the time frame according to your needs. Additionally, you can click on 'Indicators' within the K-line chart to enter [Indicator Settings] and configure the chart as desired.
Q: How to modify stop profit and stop loss?
A: To modify the stop profit and stop loss, the user can modify the quantity in [position][modify the trigger price in the current order][modify the trigger price in the current plan]; in the position, click the small pencil icon next to the stop profit and stop loss to modify the stop profit stop price.
Q: What is the difference between the Professional Mode and Simple Mode in trading?
A: The Professional Mode offers both [Standard Orders] and [Planned Orders], while displaying the current user's long and short USDT prices and quantities. Additionally, the Professional Mode allows advanced settings, including options for Maker-only, IOC (Immediate or Cancel), and FOK (Fill or Kill) trades.
Q: How much does the platform charge?
A: The platform primarily charges a comprehensive trading fee.
The funding rate is exchanged between users, while miner Gas fees are paid to miners as transaction fees.
You can click [Profile > Fee] Schedule to view the current spot trading fees, futures trading fees, and withdrawal fees.
Q: What fees are required for futures trading?
A: In futures trading, you need to pay a deposit plus handling fee when placing an order. If there is a loss, it will be deducted from the margin. If the order is profitable after closing, the margin will be fully refunded.
Please note, futures trading also incurs a funding rate, which is charged according to the funding rate schedule.
Q: How to set futures setting details
A: Click on the futures trading interface, [‧‧‧] on the top right has a [Futures Settings], in which you can choose the contract unit settings, transaction panel settings, data settings, unrealized profit and loss calculation method settings, order layout settings, percentage settings, you can easily set it as your favorite trading interface so that the trading data. Creating a user-friendly and comfortable trading environment for users.
Q: How to calculate profit and loss?
A: Click [‧‧‧]on the top right of the futures trading panel and there is [Calculator]in the list
Click to enter the futures trading calculator on the platform, where you can calculate [Profit and Loss], [Close Price], and [Liquidation Price].
The profit and loss calculation method is:
Buy rise profit (long) = (closing price - opening price) x quantity bought (number of cont) x contract face value
Sell slip profit (short) = (opening price - closing price) x quantity bought(number of cont) x contract face value
Q:What does futures contract quantity and trading volume mean in leverage trading?
A: In leverage trading, the number of contracts = contract quantity × amount. For example, in BTC trading, each contract represents 0.001 BTC, so 2 conts would be: 2 conts × 0.001 BTC = 0.002 BTC. This calculation can be applied similarly to other assets. The amount each contract represents varies by product and is displayed under the "conts" field, showing the approximate equivalent value in the asset.
The trading volume also differs for each product, and you can check the specific details for each trading pair in its description.
Q: how long can I hold a position?
A: If the contract on the platform does not trigger the estimated liquidation price, it is a perpetual contract. If there is still a balance in your contract assets to deduct the asset handling fee, or if it does not trigger the stop-profit and stop-loss price set by you, it will not be liquidated.
Q: When was the order canceled?
A: Due to significant market fluctuations at the time, the current transaction price deviated too much from the order price. To protect the user's order and avoid excessive price differences, the system automatically canceled the order.