WEEX Launches the New Spot Pro System, A Major Leap in Trading Experience!

Dear WEEX Users,

 

To continuously enhance your trading experience, WEEX is officially launching the new **Spot Pro System**, which will fully replace the legacy spot system. The new system brings significant improvements in both performance and user experience. Please update the WEEX APP as soon as possible, and transfer your original spot assets to your Spot Pro account to ensure smooth trading ahead 🎉

 

This asset transfer process will be carried out in three phases (UTC+8):

	Timeframe	Description	Perks
Phase 1	7/22 18:00 to 7/27 17:59	Users can manually transfer assets to the Spot Pro account with one click	During the campaign, eligible users who complete the transfer will receive a 1–5 USDT Futures trial bonus, and enjoy zero trading fees across all Spot Pro pairs.
Phase 2	7/27 18:00 to 8/1 22:59	After updating to the new version of the App, users logging in via App or Web will have their assets automatically transferred	None
Phase 3	8/1 23:00 to 23:59	System will perform automatic transfer for users who haven’t yet completed the transfer	None

1. Once the Spot Pro system goes live, a new “Spot Pro” account will appear under “Assets” and will fully replace the original “Spot” account.
2. Airdrops from promotions, We-Launch events, referral rebates, and partner rebates will be distributed to the Spot Pro account.
3. Meanwhile, funds from WXT staking releases, on-chain deposits, and OTC purchases will be credited to the Funding Account. 
    

*Please note that the legacy Spot account will no longer receive any rewards or fund distributions. All pending orders will be automatically canceled once the system goes offline. We recommend completing your asset transfer as soon as possible to ensure uninterrupted trading and reward distribution.

 

Spot Pro Launch Timeline

1. Web: 2025/07/15
2. App: 2025/07/18

Legacy Spot System Offline Time

2025/08/01, 23:00 (UTC+8)

 

 

Why Choose WEEX Spot Pro?

Feature	New Spot Pro	Legacy Spot System
Matching Performance	20,000 TPS, significantly improved efficiency	2,000 TPS
Trading Experience	Faster order placement/cancellation, real-time data push	Delays may occur during peak market activity
Slippage Control	Lower slippage, better execution price	Higher slippage, larger price differences
Number of Trading Pairs	Will support 3,000+ pairs with stronger liquidity	Limited pair coverage, weaker liquidity
Account Structure	Separate funding and trading accounts, clearer asset management	Single account structure, less user-friendly
App Support	Fully supports upgraded system performance	Limited compatibility with new features

How to Transfer Your Spot Assets

 

On App:

1. After Spot Pro goes live, you will see a prominent update prompt in the “Trade”  section.

2. Tap the prompt and select “Confirm.”

3. Please wait. The system will transfer your assets.

4. Once completed, your assets will be visible in your “Spot Pro” account.

5. You can also choose to transfer manually from your “Spot Account” to your “Spot Pro Account”. Just enter the transfer amount, and tap “Confirm”.

 

 

 

On Web:

1. After Spot Pro is launched, you can see a prominent update prompt here.

 

2. Click "Confirm".

 

3. The system will transfer your assets. Please refresh the page after completion.

 

4. You will receive a prompt to confirm the transfer was successful.

 

Download the latest WEEX App now (after update on July 18th): https://www.weex.com/download

FAQ

Q1: When will I receive my futures bonus? Do I need to claim it manually?

A: The bonus will be automatically credited to your futures account within 10 minutes of a successful transfer—no action required.
 

Q2: What if I don’t receive my futures bonus?

A: Please contact online customer support with a screenshot of your transfer record. Once verified, the reward will be manually reissued within 24 hours.
 

Q3: Will there be remaining assets in the old Spot account after the transfer?

A: The full balance of your Spot assets will be transferred to your Spot Pro account, and your old Spot account balance will be cleared.

Q4: Can I receive rewards for system-automatic transfers?

A: No. All event rewards are limited to users who actively transfer assets during the event period. Only these users are eligible for both the futures bonus and the 0-fee trading benefit.

 

At WEEX, we remain committed to putting users first, providing a safer, more efficient, and technologically advanced trading platform. Thank you for your continued trust and support. If you have any questions during the asset transfer or system usage, please contact our customer support team, we’re here to assist you.