Dear WEEXer,
Please be aware of the following on Telegram:
- WEEX customer service will never initiate private chats with users.
- WEEX customer service will never ask users for sensitive information such as your account name, password, 2FA, etc.
- If you encounter any issues, WEEX customer service will advise users to contact our online customer service through the official WEEX website.
There may be people posting fake customer service information or contacting you privately in the WEEX official community. These imposters take advantage of your eagerness to solve the problem and lure you to open phishing websites. Using these phishing websites, they lead you to receal sensitive information step by step, such as usernames and passwords. Please watch out for these behaviors:
-
The fake customer service agents post phishing messages in the community.
-
The fake customer service agents contact you privately, claiming to help you with your problem.
Thank you for supporting WEEX!
The WEEX Team
Sign up and download on iOS/Android:
https://support.wkex.me/jumpdl
Sign up for a WEEX account
https://52wk.me/zh-CN/welfare/register
Contact us
Support: support@weex.com
Official channel
Customer service: https://t.me/weex_group
Supported platforms: