Dear WEEXers,
Q: What are the deposit methods?
A: WEEX provides digital wallets for depositing crypto coins. You can click [Assets] > click [Deposit] > select the cryptocurrency you own to deposit into the platform. Simply copy the deposit address provided by the platform or use the QR code to scan and deposit from any third-party digital wallet.
Q: What is USDT deposit?
A: USDT deposit refers to the process where users transfer USDT from their third-party digital wallet to the deposit address provided by the platform. The completion of the deposit depends on the network's congestion, requiring miner blockchain node confirmations. The deposit address must be accurate, as transactions cannot be reversed once sent to the blockchain network.
Q: What is the minimum deposit limit for USDT digital wallets?
A: The minimum deposit for TRC-20/ERC-20 networks is 1 USDT. If the deposit is less than 1 USDT, it will not be credited.
Note: The minimum limit for each currency can be viewed on the deposit page.
Q: Why hasn't my USDT wallet deposit been credited?
A: USDT wallet transfers, whether sending or receiving, require multiple network node confirmations. For USDT on the ERC-20 network, 12 confirmations are needed (usually takes a few minutes), while for TRC-20, only 1 confirmation is required. The confirmation speed can be affected by network conditions, servers, and other factors. The confirmation speed can be affected by network conditions, servers, and other factors.
Q: Why hasn't my BTC wallet deposit been credited?
A: BTC wallet transfers require at least 1 network node confirmation before being credited, and the confirmation speed can be affected by network conditions and server factors.
Thank you for your support of WEEX!
WEEX Team
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