Dear WEEXers,
If you do not receive the SMS/email verification code or other notifications while using WEEX, please try the following methods:
Mobile verification code
- Please try requesting the verification code multiple times and wait a few moments.
- Please confirm whether your telecom carrier or a third party has blocked the mobile phone reception signal.
Email verification code
- Please try requesting the verification code multiple times and wait a few moments.
- Please check if the email was filtered into the spam or junk folder.
- Please check the spam folder to locate the email.
Please try 3-5 more times using different senders to improve the reception rate.
If you still cannot receive the verification code successfully, please contact online customer service for manual assistance.
Thank you for your support of WEEX!
WEEX Team
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